TERMS AND CONDITIONS
These terms and conditions (Terms) govern your use of this site (members.stillyourmind.com.au), which gives you an opportunity to browse and purchase products and services offered and provided by Still Your Mind (Still Your Mind or the Sole Trader), registered sole trader, identified with ABN 77122593514.
Therefore, these Terms govern your use of the site, as well as Still Your Mind’s products and services, and form a binding contractual agreement between you and us, constituting the entire and only agreement between you and us, superseding all prior agreements and understandings, so you should ensure that you read them carefully and contact us at support@stillyourmind.com.au, if you have any questions before purchasing our products or engaging our services, or if at any time you have any questions or comments regarding this site, or our products or services. If you do not qualify, please do not use our services or please call us.
ACCEPTANCE OF TERMS
- By accessing, downloading or using the products and services offered on our site, you agree to be bound by these Terms, which you acknowledge that you have read and understood.
- You also agree to be bound by these Terms if i) you provide us with instructions to commence with the services; or ii) process or make payment of any amount for the services; or iii) you return a signed copy of this Agreement; or iv) you give your acceptance either through signature or clickable agreement on this site.
- We may change all or part of these Terms at any time at our own discretion. If we do, any modification or change will be posted on this site. Your continued use of the same will constitute your acceptance of any changes. If you object to any of them, please contact us at support@stillyourmind.com.au and immediately discontinue your use of the products and/or services.
- You agree to use this site only for the lawful purposes described in these Terms. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others or otherwise cause damage to the site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the site in any manner that might interfere with the rights of third parties.
- You may not use this site for any other purpose, including any commercial purpose, without our express prior written consent. You agree to cooperate with the Sole Trader in causing any unauthorized co-branding, framing or hyper-linking immediately to cease, without the express prior written permission of an authorized representative of the Sole Trader. “Co-branding” means to display a name, trademark or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to use this site or the Content accessible within the same.
GENERAL DISCLAIMER
- All our products and services are intended for general education and information purposes only. Nothing on this site, or any of the content provided to you by us during our provision of the products and/ or services, purports to offer medical or other professional advice. Use caution and if you feel the need, please seek professional advice before acting on any information that we provide.
- Still Your Mind provides guidance and certain tools for you to learn how to meditate, but any decision you make, and the consequences that flow from such decisions, is your sole responsibility. Your success depends on many factors, including your dedication and desire. You acknowledge and agree that Still Your Mind is not responsible for decisions that you may make, nor losses that may arise out of any personal decision made by you at any time. You are 100% responsible for your progress and results from the Services.
- You understand that because of the nature of the program and extent, the results experienced by each client may significantly vary. Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.
OUR SERVICES AND/OR PRODUCTS
- Once you have accepted this Agreement, and subject to receipt of payment of any required fees, Still Your Mind agrees to provide you with the Course and/or Membership for the Duration of each of the versions you choose.
- By purchasing the online meditation course, we will provide the following products and services depending on your choice:
- The course only, the Meditation Blueprint (the Course);
- A thirteen (13) months membership (the Membership) which includes:
- The Meditation Blueprint course;
- Access to a private Facebook group;
- Two (2) live group calls a month with Carolyne Gowen and/or her team, and all the other Participants, where you can ask any questions directly related with the Course. These calls will be done preliminary using Zoom platform, but another platform/ service can be chosen at any time by us, event in which you will receive in advance the necessary details to be able to participate in the calls;
- Two (2) group meditations a month done online;
- Four (4) guided meditations which can be downloaded and can be heard at your own leisure,
- Bonus module in affirmations and gratitude, and
- Bonus module on Chakra Clearing.
- Once the Membership is available, you will be available to upgrade the Course option at any time. In this case please write to us at support@stillyourmind.com.au.
- Both the Course and the Membership, together or each independently the Program or the Services, will involve you completing all required registration information provided by us to you. Non-completion of this information in a prompt timeframe will delay any delivery of the Program by us to you. If the registration process is not completed and provided to us, you acknowledge that you will not receive the Still Your Mind online meditation program.
- Links to the registration information will be delivered to you once you finish the purchase process in our site.
- Completion of the purchase and registration will trigger the delivery of the login details to your nominated email address.
- Upon completion of the login process, you will be able to download in our site (members.stillyourmind.com.au) the Course and start the version of the Program chosen by you.
- You acknowledge that it is your responsibility to watch, review and read all material provided to you during the Couse, as well as participating in the private Facebook group, the Zoom calls and the guided meditations.
DURATION OF SERVICES
- Unless otherwise agreed between the parties in writing, our Membership will commence on date of execution of this agreement and will run for the duration of thirteen (13) months after the first entrance of the login details in our site (Duration). Nevertheless, The Meditation Blueprint has unlimited access. Nothing in this clause prohibits the recovery of any outstanding fees payable by you to us.
FEES
- In consideration of us providing the products and services, the Program, to you, you agree to pay us the fees and any other charges for the services in accordance with these terms.
- We offer the two following versions of payment:
- One (1) upfront payment of AUD 497 for The Meditation Blueprint only; or
- For the 13-month Membership you can choose either of the following payment options:
- One (1) upfront payment of $1997, or
- A $1050 instalment followed by a second instalment of also $1050 the next following month, meaning instalments will be made 1 month apart.
- The payment chosen by you will be deducted from your nominated credit card.
- All prices listed on the site are in AUD dollars and all fees are inclusive of GST (as that word is defined under the A New Tax System (Goods and Services Tax) Act 1999 (Cth) unless otherwise indicated.
- Payment of all fees must be made without set-off or counterclaim. All sums payable under this Agreement shall become due immediately on termination of this Agreement and any refunds will be managed in accordance with that stated in these Terms.
- Credit Card Security: All transactions are processed via a third-party PCI Compliant provider.
REGISTERING YOUR DETAILS
- Once you have purchased our products and/or services, you will receive login details which will be sent to the email you entered when doing the purchase, so by doing this you acknowledge you have a registered account with us.
- It is a condition of your use of this site that all the information you provide on this site will be correct and current, therefore you must provide accurate, complete and up-to-date registration information, as requested, and it is your responsibility to inform us of any changes to your login/ registration information. We may at any time request a form of identification to verify your identity.
- If you are a registered user to this site, you acknowledge and agree that:
- You are solely responsible for the protection and confidentiality of any password or member identification that may be issued to or subscribed for by you from time to time (Password and/ or Login details);
- You are solely responsible and therefore you must ensure the security and confidentiality of your registration details, including any username, member identification and/or Password that may be issued to or subscribed for by you from time to time (Password);
- You will not reveal (or cause to be revealed through any act or omission) your Password to any other person and you will be able to change it at any time following the procedure prompted in our site;
- You will immediately notify us if your Password is lost or becomes known to any other person and you must notify us immediately if they become aware of any unauthorised use of your registered details;
- You are solely responsible for all access to and use of this site via your Password, whether such access or use is by you or any other person. Nevertheless, member service is intended to be for one user only, so you shall not let any other person use your Password or any registered user or member services; and
- Any information you provide to us for posting or inclusion in our Still Your Mind Community or Facebook Group, at any time, becomes our property.
- Still Your Mind will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.
- Protecting the online privacy of children is especially important to us, and those under the age of 13 are protected by federal law. For that reason, our Sole Trader permits children under the age of 13 to become registered members of our site, or to buy goods and services on our sites, if they have verifiable parental consent. We do not knowingly collect or solicit personal information about children under 13, except with their parent’s express consent.
In accordance with the provisions of the Children’s Online Privacy Protection Act (COPPA), the specific web pages are clearly identified and provide an explicit privacy notice; we also provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children’s personal information.
YOUR OBLIGATIONS
- During the provision of the Services you must:
- give your full attention to them during the time of their duration;
- complete all activities required by us promptly;
- be respectful to our staff and other participants of the Program;
- keep us informed of any medical health or personal circumstances that may interfere with the Services;
- be responsible for your own results, which includes complying with reasonable directions and using your program benefits (including guides, videos and audio); and
- honour the relationship between you and us, by being direct, truthful, and open so we can work together.
- When using our products and/or services, you may be given access to a private Facebook group and other online or in person forums or live calls in platforms like Zoom, in which you may post comments, photos, messages or other material (Your Content). When posting Your Content, you agree that you will not post or otherwise publish through this site any of the following:
- Content that is unlawful, fraudulent, misleading, deceitful, threatening, abusive, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, abusive, offensive, inflammatory, or otherwise objectionable.
- Content that harasses, degrades, intimidates or is hateful to an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age or disability.
- Information that includes personal or identifying information about another person without that person’s consent.
- Information that constitutes promotion or advertisement for groups, courses or activities organised through competing companies or persons, meditation sites and internet platforms, except as otherwise expressly permitted by us.
- Any information or content that impersonates any person or entity.
- Any material, non-public information about companies without authorization to do so.
- Any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us).
- By posting or otherwise publishing content on our site, live platforms, Zoom or Facebook group, you:
- Grant us a non-exclusive, worldwide, royalty-free, perpetual, license to use, reproduce, edit and exploit your posted content in any form and for any purpose;
- Warrant that you have the right to grant the above license;
- Warrant that your content does not breach these Terms, and
- Consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
- We reserve the right (but have no obligation) to:
- Review, modify, reformat, reject, or remove your content that, in our opinion, violates these Terms or otherwise has the potential to harm, endanger or violate the rights of any person, and
- Monitor use of the site, and store or disclose any information that we collect, including to investigate compliance with these Terms or for the purposes of any police investigation or governmental request.
- Still Your Mind reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing the Sole Trader to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms. By accepting this agreement you waive and hold harmless the Sole Trader from any claims resulting from any action taken by it during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the Sole Trader or law enforcement authorities.
CODE OF CONDUCT
- Our site, the private Facebook group, the live calls and other platforms used are a space for learning and is a pitch-free, solicitation-free and sales-free environment. Whilst using either or all, we ask that you not:
- Contact anyone who has asked not to be contacted.
- Collect personal data about other users for commercial or unlawful purposes.
- Infringe other user’s privacy rights.
- Violate the intellectual property of others.
- Post anything that contains software viruses, worms or any other harmful code; or
- Use manual or automated software, devices, script robots, other means or processes to access our site or any related data or information.
- Please see our Community Guidelines in the appendix to these Terms for more information and refer to Facebook and Zoom guidelines.
- You understand that we/ the Sole Trader cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. The Sole Trader does not assume any responsibility or risk for your use of the Internet.
CONFIDENTIALITY
- We respect your confidential and proprietary information, logins, database contact information, ideas, plans and trade secrets and by using our products and/or services, you agree to respect the same rights of the other Still Your Mind product and/or services participants (Participants) and representatives of the Sole Trader.
- You agree:
- That any confidential information shared by Participants or any of our representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it, posts it or to us.
- Not to disclose such information to any other person or use it in any manner other than in discussion with Participants during group sessions.
- That all materials and information provided to you by us are our confidential and proprietary information and intellectual property (collectively Confidential Information), belong solely and exclusively to us, and may only be used by you as authorized by us.
- That if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.
- While you are free to discuss your personal results from our services, you must keep the experience and statements, oral or written, of the Participants in the strictest of confidence.
- You grant us the right to disclose Confidential Information provided that such information is de-identified or where you provide us with your consent.
COPYRIGHT AND TRADEMARK NOTICES
- All material on this site, in our Facebook group or otherwise delivered by us, including but not limited to course content, documents, templates, videos, text, graphics, information and coding (Our Content), is subject to copyright. While you may access, browse or print Our Content for non-commercial and/or personal use, you must obtain our prior express written permission if you’d like to use, copy, record or reproduce it. Modification of Our Content for any other purpose is a violation of our copyright and other proprietary rights and is strictly prohibited. You acknowledge that you do not acquire any ownership rights by using Our Content, therefore all materials and information provided to you by us are confidential and our intellectual property, and may only be used by you as authorised by us.
- Still Your Mind is an unregistered trademark owned by Carolyne Gowen.
- The trademarks and logos displayed on our site are the registered and/or unregistered trademarks of Still Your Mind. The trademarks whether registered or unregistered, may not be used in connection with any product or service that does not belong to the Sole Trader, in any manner that is likely to cause confusion with customers, or in any manner that ridicules Still Your Mind.
- Nothing contained on this site or in our Facebook Group should be construed as granting, by implication or otherwise, any license or right to use any trademark without our express written permission.
- You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that Still Your Mind will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights.
- The reproduction, distribution, or sale of any of the materials provided by us under this Agreement is strictly prohibited. Modification of Our Content for any other purpose is also a violation of our copyright, trademarks (whether registered or unregistered) and other proprietary rights and is strictly prohibited.
- Our intellectual property may not be used in connection with any product or service that does not belong to us in any manner that is likely to cause confusion with customers, or in any manner that disparages us.
- Nothing contained on the site or provided in our Services should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark without our express written permission.
- You agree that damages may be an inadequate remedy to a breach of this Agreement and acknowledge that we will be entitled to seek injunctive relief against you if such steps are necessary to prevent violations of our intellectual property rights.
- You hereby consent without restriction or limitation as to time or geographic boundary, to the use of your name, photograph, likeness, voice, testimonial and biographical material, in whole or in part, for publication or reproduction in any medium, including but not limited to television, radio, digital print media and the Internet, among others, for any purpose, including but not limited to public relations, education and advertising.
- You hereby waive all rights you may have to any claims or demands for payment or royalties in connection with the use of any of such materials, regardless of the purpose of such use or publication, and regardless of whether a fee is charged or collected by Still Your Mind for any product and/or service in connection with such use and publication. The participant also waives any right to inspect, review or approve any photograph, recording, or other written material at any time, and waives the right to approve the use and medium of publication determined by the Sole Trader.
- You understand that Still Your Mind owns all rights in and to any such photograph, recording or testimonial, including any copyright and/or trademark relating to such use.
RIGHT TO TERMINATE SUSPEND AND/OR REFUND
- We reserve the right to suspend or terminate this Agreement or to terminate or suspend your use of this site, the private Facebook group or our products and/or services without refund or forgiveness of payments, if you become disruptive or abusive to us or Participants, you fail to follow the Program guidelines, you are difficult to work with, you impair the participation of the other Participants in the Program, or if you breach any of these Terms, as determined by us in our sole discretion.
- To the extent permitted by law, irrespective of whether you are absent or withdraw from the Services prior to the expiry of the Duration, refunds are not provided for our services, including where you have been given access to Our Content whether accessed by you or not, unless:
- We are in breach of the Australian Consumer Law, as set out in Schedule 2 of the Australian and Competition Act 2010 (Cth),
- You genuinely believe, once all the Course content has been provided to you, that you didn’t receive value from it. In this case you can receive a 100% refund within 12 months. For this to happen you will need to send an email with your written reasons within 1 week of the end of the Course, to the following email: support@stillyourmind.com.au, or
- You genuinely believe, once all the Membership content has been provided to you, that you didn’t receive value from it. In this case you can receive a full refund. For this to happen you will need to send an email with your written reasons within 1 week of the end of the membership, to the following email: support@stillyourmind.com.au.
- You acknowledge and agree that you waive all rights to attempt to charge-back any amounts paid under this Agreement with your nominated credit card provider.
FINANCIAL TERMS
- The cost and refund details of our products and services are set out below:
Product or Service | Price (AUD)* | Duration | Refund |
The Meditation Blueprint | $497 | n/a | If, after the whole Course content is completed, you genuinely feel that you didn’t receive value, email support@stillyourmind.com.au you will receive 100% refund within 12 months |
Membership | $1997 or two (2) monthly instalments of $1050 each. | Up to 13 months | If, after the whole membership content is provided, you genuinely feel that you didn’t receive value, email support@stillyourmind.com.au within 1 week after the membership ended for a full refund |
- Each refund request will be assessed on a case-by-case basis and when genuine value is mentioned not to have been received, refunds will be granted at the discretion of the Team.
- Invoices for any Still Your Mind program, product or service are automatically generated and can be requested at any time by emailing support@stillyourmind.com.au.
- Where your payments are made via credit card:
- you agree to ensure sufficient funds are available on your nominated credit card to meet any account withdrawals made by us; and
- if payment is defaulted or not received, you authorise us to debit those funds from your nominated credit card without need for notification at a future date.
- Where another agent or enterprise is debiting funds pursuant to an arrangement entered into with us, you also affirm the same rights and undertakings explained in these Terms to them.
- We reserve the right to not commence, suspend or terminate any product or service, at our discretion, if payment is defaulted.
- We reserve the right to on-sell or otherwise authorize a debt-collection or other authorized agency to collect any amount not paid by you and to inform credit watch monitoring services of ongoing defaults trends or payment-avoiding strategies employed where we deem it is appropriate.
- We endeavour to work with clients who have financial difficulties to ensure actions such as those listed above do not happen. If you are having difficulties or require a payment plan, please contact us. In circumstances where we invoice you for payment, payment is due and payable by the payment date noted on the invoice.
- If Still Your Mind temporary cancels or does not timely provide one or various services within a Membership, it will be rescheduled or provided by another Team Member, so there should not be any permanent cancellations except for force majeure reasons.
- Still Your Mind Programs are non-transferable. It is not compulsory to assist to all calls and guided meditations, so you are welcome the ones you want at your sole discretion and according to your needs. You will find a calendar of all events and/ or services within the Program on our website and you can schedule them once you get the login details. Recordings of group calls and group meditations that you scheduled will be available upon request.
- As services within the Program are not compulsory, the whole Membership price will be charged even if you don’t assist, participate or there are no-shows to one or more sessions of the Program.
RECORDINGS
- You understand and acknowledge that the Sole Trader and/or its representatives may record any aspect of a session, course and/ or service (Recordings). Those Recordings may be in the form of audio, video or still photography, and those Recordings may be used in the production of marketing or other materials to be used by Still Your Mind.
- You hereby waive any and all legal rights you may have against Still Your Mind in respect of your participation and/or appearance in the Recordings and grant to Still Your Mind the absolute right and permission to copyright and use, reuse and publish the Recordings where you may be depicted or included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, or reproductions thereof in colour or otherwise, made through any medium and in any and all media now or later known, for art, advertising, trade or any other legal purpose. You also consent to the use of any printed matter in conjunction with that use and you waive any right that you may have to inspect or approve the finished product or products of the Recordings.
- You hereby release, discharge, and agree to hold harmless Still Your Mind from any and all liabilities that has or may occur in the making of the Recordings or any subsequent process or publication.
- You acknowledge and understand that you are not permitted to make any of your own Recordings during the Program.
- Recordings from the available services in the Program will be available upon request.
LIABILITY IS LIMITED
- The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded. Such rights include, but are not limited to, those rights under the Australian Consumer Law.
- The Sole Trader does not make any express or implied representation or warranty about, or shall be liable, in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages, reliance or privacy or security breach in connection with any of our site, the private Facebook Groups, Zoom platform, other Internet platforms or Our Content.
- In no event will we be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute products or services arising out of or related to the use, inability to use, unauthorised use, privacy and security breach, performance or non-performance of or reliance upon this site, the private Facebook Group, Zoom platform or Our Content.
- These limitations and terms include (but are not restricted to) loss or damage you might suffer because of:
- Reliance on the completeness, accuracy, suitability or currency of information, products or services irrespective of any verifying measures taken by us (including third party material and advertisements).
- Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records.
- Accessing websites or servers maintained by other organisations through links on our site, private Facebook Group, Zoom, other platforms, or products or services. If provided, links are provided for convenience only. We do not endorse linked websites, nor their products and services and you access them at your own risk.
- The use of credit card or other financial information, failure to complete (or delay in completing) any transaction, or other loss or damage arising from any transaction made or attempted on our site.
YOUR INDEMNITY
- You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within this site, the private Facebook group or through use of our products or services.
NO ASSIGNMENT
- You cannot transfer or assign your Still Your Mind Program without the Sole Trader’s prior written consent.
- We may assign or transfer our obligations under these Terms at any time, subject to giving you in writing, at least four (4) weeks prior notice.
DISPUTE RESOLUTION
- If a dispute arises between the parties in relation to these Terms, the dispute must be dealt with in accordance with this clause and any party claiming that a dispute exists must notify in writing to the other party of the dispute, the nature of the same.
- In the case of claims against us, all notices are to be provided to support@stillyourmind.com.au.
- If the dispute is not resolved by agreement within five (5) working days of the other party receiving the notice referred to above, either party may refer the matter to mediation conducted by a mediator agreed between the parties within a further five (5) working days or failing agreement within that period, as appointed by the executive director for the time being of the Australian Commercial Disputes Centre Limited.
- Once a mediator is appointed, the parties agree that:
- The chosen mediator shall determine the procedures for mediation.
- The chosen mediator will not have the power or authority to make any other determination in relation to the dispute.
- The costs of the mediator shall be borne equally between the disputing parties.
- If the parties have not mediated a resolution of the dispute within ten (10) working days of the selection of a mediator, neither party shall be obliged to continue any attempt at mediation under this clause, and either party may then commence such legal proceedings as it considers fit in relation to the dispute.
- Nothing in this clause prevents a party from commencing proceedings seeking urgent interlocutory relief from a court or tribunal of competent jurisdiction to hear the matter, if, in that party’s reasonable opinion, it is necessary to protect their rights. The parties to these Terms, each agree that the exclusive venue for any dispute between the parties arising out of these Terms or pertaining to the subject matter of them will be in the state and/or federal courts in Sydney, NSW.
- Despite the existence of a dispute, the parties must continue to comply with their obligations under the contract.
- This clause survives termination of these Terms.
APPLICABLE LAW
- These Terms shall be construed in accordance with and governed by the laws of New South Wales. You consent to the exclusive jurisdiction of the courts in New South Wales to determine any matter or dispute which arises between us.
- If any part of these Terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
YOUR FEEDBACK
- We welcome enquiries or feedback on our site and the courses. Unless specifically stated by you, we shall treat any information you provide us with for these purposes, as non-proprietary and non-confidential. Please also contacts us at:
Email: support@stillyourmind.com.au
APPENDIX
COMMUNITY GUIDELINES
Everyone is welcome here. We want people to feel safe when using this site and our private groups. For that reason, please first refer to the general Facebook and Zoom policies as well as Facebook’s General policies for pages, groups and events (www.facebook.com/policies/pages_groups_events/ and https://zoom.us/docs/en-us/privacy-and-security.html). Additionally, we have developed a set of rules you will find once you join the Facebook private group and the community guidelines, outlined below. These policies will help you understand what sort of sharing is allowed in our private groups and communities, and what sort of content may be reported to us and removed.
Be respectful: Everyone is here to learn and grow, therefore, comments that are inappropriately negative, rude, offensive, or attacking will be deleted, removed, or we will ask you to review your thoughts. We reserve the right to remove posts based on off-topic content.
Confidentiality is vital: Content gathered in our groups and site cannot be collected and/or shared outside the group. Every member of our community has a right to privacy and the right to feel safe that their questions, answers, and experiences remain at all time in the group and only for its members.
No endorsements: Access to our groups does not mean that we endorse anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group.
No shopping for customers: We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members, as we may ask you to leave if we get multiple complaints that you or someone else on your behalf is using private messages to make unsolicited pitches to members.
Do not harvest leads: Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot and please do not require people to opt-in to view.
Report breaching posts: If you see a post that is questionable, please report it, tag us in the comments, or reach out to us directly via private message so our team can review them.
Do not break the rules: If you are breaking the rules of the group, Still Your Mind reserves the right to remove you from the Facebook group or the videoconference platform in which the offending behaviour has occurred.
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